Housing Association Mould Support

Your duties as a housing provider

Housing associations and registered providers of social housing have a legal duty to keep homes free from hazards, including damp and mould. With the introduction of Awaab's Law requirements, providers are expected to respond to reports of damp and mould within set timescales, investigate the cause, carry out appropriate remedial work, and keep clear records.

Damp and mould should be treated as a serious health and safety issue, not a routine maintenance complaint or a 'lifestyle' problem. A prompt, professional and documented response protects your residents and demonstrates that you've met your responsibilities.

How we support housing providers

• Rapid response — assessments arranged quickly after a resident report.
• Root-cause diagnosis — identifying condensation, penetrating damp, rising damp or leaks.
• Appropriate remediation — treatment that addresses the cause, not just the mould.
• Clear documentation — inspection reports and records to support your compliance file.
• Stock-wide support — assessments across multiple properties and postcodes.
• Resident communication — clear advice to share with residents on managing moisture.

Awaab's Law and damp and mould

Awaab's Law introduced requirements for landlords to investigate and address hazards such as damp and mould within fixed timescales, beginning with registered providers of social housing. The requirements reflect the principle that damp and mould are serious hazards that demand a timely, documented response. You can read more in our article on Awaab's Law and damp and mould responsibilities.

Yorkshire Mould Removal is an independent enquiry and referral service. With your permission, your information may be shared with a vetted local specialist so they can contact you regarding an assessment and quotation. We do not directly employ technicians.