Landlord & Letting Agent Services

Your responsibilities as a landlord

Landlords have a legal responsibility to keep rental properties free from hazards, including damp and mould. Under the Homes (Fitness for Human Habitation) Act 2018, and with the introduction of Awaab's Law requirements, landlords are expected to respond to reports of damp and mould within set timescales, investigate the cause, and carry out appropriate remedial work.

Treating mould as a 'lifestyle' issue or simply asking tenants to clean it is not enough. Even where tenant behaviour contributes, the landlord's responsibility is to ensure the property is capable of being kept free from excess moisture — through adequate heating, insulation and ventilation.

How we help landlords and agents

• Rapid assessment — a vetted specialist inspects the property and identifies the cause.
• Clear documentation — a record of the inspection and findings to support your file.
• Appropriate remediation — treatment that addresses the cause, not just the symptoms.
• Preventative advice — written guidance you can share with tenants on managing moisture.
• Portfolio support — assessments across multiple properties and postcodes.

A practical response to tenant reports

When a tenant reports mould, the most effective approach is to acknowledge the report in writing, inspect promptly, identify the moisture source, carry out appropriate work, and keep clear records. A vetted specialist can support each stage of this process, providing the professional assessment and treatment that demonstrates you've met your responsibilities.

Yorkshire Mould Removal is an independent enquiry and referral service. With your permission, your information may be shared with a vetted local specialist so they can contact you regarding an assessment and quotation. We do not directly employ technicians.